About

The hands-on director

I'm an IT director and systems architect with about ten years across global enterprise IT, multi-client MSP environments, and applied AI. I run the parts most people split between two roles: strategy, budget, and vendors at the top, and the systems build underneath.

The build isn't just a hand-off step for me. I architect the identity, cloud, and automation systems the organization runs on, and I stay in the work myself instead of passing it to a vendor or a slide deck. Most leaders at this level stopped years ago. Being close to how the systems actually behave is what keeps my calls on strategy, budget, and risk grounded, and honestly it's the part I enjoy most.

2024 — Now

Director, IT Operations & Services Management

The Rockefeller Foundation

Own strategy, $6.4M budget (11% YoY savings), and DR. Architected and coded a chief-of-staff AI agent for the executive team in two weeks.

2020 — 2024

IT Services Manager

The Rockefeller Foundation

Led a global support team resolving 1,000+ monthly incidents at 85% first-time resolution; cut cloud spend 21% via right-sizing and automation.

2016 — 2020

Systems Engineer

Ventucom

Administered M365 and Google Workspace across dozens of MSP clients; built repeatable SSO/RBAC access models and hardened email with DKIM/DMARC.

Skills

  • Azure · AZ-104
  • Okta · Entra ID
  • Python
  • Claude Agent SDK · MCP
  • Intune
  • NetSuite · Salesforce
  • CISSP
  • ITIL 4